CASA ASTI HOTEL POLICY
The proprietors welcome you and thank you for choosing Casa Asti.
Please read the following:
- Please present Passport or I.D card on arrival.
- Payment & Credit/Debit Card Policy – Rooms and reservations are confirmed by a prepaid Deposit made by credit/debit card. Deposits are refunded as per cancellation policy. The credit card used to make a reservation must be valid for the entire stay. Prepaid deposit rates require a deposit with valid credit card that will be charged at time of booking and which must remain valid for the entire stay. If the credit card charges are declined, the booking will be automatically cancelled. The credit card used to pay prepaid reservations must be presented to the hotel at check in. If this credit card is not made available to the front desk at check in and a different credit card is presented, the full pre-payment will be refunded on the original credit card used to pre-pay the booking and re-charged on the credit card presented to the hotel at time of check in.
- Cancellation Policy – The guests can cancel free of charge until 60 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 60 days before arrival. If guest doesn’t show up, kindly be informed that the total booking amount will be charged.
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Payments upon Arrival – All booking payment must be settled fully upon arrival.
- ECO Contribution Tax Effective June 1, 2016
Beginning June 1, 2016, per the Maltese government, a new ECO Contribution tax of 0.50c EUR per day, per guest over 18 years of age will be applied on all stays. The ECO tax is included in the room rates and will be added to the total bill at checkout. The cap is a maximum of 5 EUR per person, per stay. Please contact Asti reception for further information. - Check in: 3:00 PM. Check out: 10:00 AM. Luggage may be stored for you at the reception till departure time.
- Early Arrival Policy:
Guests arriving before the 3PM check-in time may store their luggage in our luggage room. - For your convenience Free Tea and Coffee Service is in every room together with Free WIFI.
- Please adhere to SAFETY rules of the establishment. These are displayed in every room.
- SMOKING is prohibited in all the premises & is against Maltese Law.
- We can supply you with Hair dryers, Ironers and iron boards, Safes. For information ask reception!
- The management is not responsible for any valuables getting lost. Every room is equipped with a safe for your perusal.
- Family Plan Policy:
The standard occupancy in the majority of our rooms is 2 persons, should a 3rd or 4th person be staying within the same room this can be accommodated at an extra charge per night, according to season prices.Cribs/Cots are provided upon request.
- Friends are cordially invited to join you in our lobby or bar area but not in bedrooms.
Any queries please contact reception or on our email- [email protected] and we will be more then pleased to offer you our best hospitable service.